Everyone has problems. If you are alive, you have problems. They might be big, life-changing problems like a diagnosis of cancer or they could be minor inconveniences like a fly buzzing in your ear. That’s not why problem solving tactics don’t work. Problem solving is easier than you think, but I am getting ahead of myself.
The real problem with problems (and the way most people approach problem solving) is three-fold… and, as you will see, they are inter-related.
(1) Denial River. First, we are too often simply in denial of the problem. “I don’t have any problems” … as you buy the next bigger size of pants to fit your expanding midsection.
(2) Comfortable known vs Uncomfortable unknown. The problems we know are easier to accept compared to the great unknown that might exist if we tried to solve the problem. We get comfortable being sort of uncomfortable… we tell ourselves “it could be worse”. We don’t want to push through additional “discomfort”… so our “comfort zone” becomes a prison. A prison that we hold the key to unlock.
(3) Other people have problems. This is related to the denial we have about problems but it goes one step further. “I don’t have a problem. OTHER People have problems, but I don’t.” It is much easier to recognize other people’s problem than our own. We may be too close to them, in denial or just don’t want to face the work that would be required to fix them. It is so much easier to point out other people’s problems. The grass may be greener on the other side of the fence… but that’s just because that’s where your neighbor’s septic tank is leaking!
So, why am I writing a series about Problem Solving?
Especially when it is clear that most people won’t care enough to read it, much less apply the ideas to solve their problems?
I guess part of it is my own fascination with the topic. I see problem solving as a sort of puzzle. What follows are the tricks I’ve learned over the years to solve these puzzles.
Do I have problems?
Of course I do. As many, or maybe more, than most of you. My commitment, as part of writing this series of articles, is to use my own problems as examples that you might learn from. Ideally, I will solve some of my own problems in the process of thinking through all the steps I will be presenting. At least that is my hope.
The Process of Problem Solving
I have broken the process of Problem Solving into a series of skills or activities. They can tackle everything from the largest, most complex corporate problem at work to the daily nit-picking problems you have at home. As I add articles to the series, I will list them here and provide links. So depending on when you find this article, you may have additional links below. If there are no links or the series is not complete, sign up for our email notification service. Signup box is in the right column on every page of this blog. It is a simple two step process requiring a confirmation email.
Best Problem Solving process… Guaranteed.
My guarantee to you is that if you go through the whole problem solving process, you will find a solution. If you don’t, I will personally work with you. If we can’t solve your problem I will admit that I was beaten by your problem. Then we can see if my readers might offer suggestions that we missed. Got questions? Send Coach Wheeler an email via our Contact page.